Refund Policy

1. Eligibility

This refund policy applies to:

• All TeraWallet Pro plugin purchases made through https://standalonetech.com
• Refund requests submitted within 30 days of the original purchase date

Since TeraWallet Pro is a digital product, there is nothing to return. Simply submit your refund request and we will process it promptly.

2. How to Request a Refund

Requesting a refund is simple:

1. Send an email to support@standalonetech.com with the subject line "Refund Request"
2. Include your order number or the email address used during purchase
3. That's it. No explanation is required — though feedback is always welcome so we can improve

3. Refund Processing

• Refund requests are reviewed and processed within 3–5 business days
• Refunds are issued to the original payment method used at the time of purchase
• Depending on your payment provider, it may take an additional 5–10 business days for the refund to appear on your statement
• You will receive an email confirmation once the refund has been processed

4. After a Refund

Once a refund is processed:

• Your TeraWallet Pro license will be deactivated
• You will lose access to Pro features, updates, and priority support
• The free version of TeraWallet will continue to work on your site

5. Exceptions

While we strive to honor every refund request within the 30-day window, we reserve the right to decline refund requests in cases of:

• Requests made after 30 days from the date of purchase
• Evidence of abuse or fraud (e.g., repeated purchase-and-refund cycles)

6. Renewals

If your license auto-renews and you no longer wish to continue, you may request a refund within 30 days of the renewal charge. We recommend cancelling auto-renewal from your account before the renewal date if you do not wish to continue.

7. Contact Us

If you have any questions about our refund policy, please reach out:

StandaloneTech
Website: https://standalonetech.com
Email: support@standalonetech.com